CU*TALK

Audio response will now be known as CU*TALK (pronounced Q Talk).  With this system, you can now get all account balances at one time, make transfers between accounts, check loans, calculate payments and more.  But, the best part, it is free.

1-800-860-5704 is the number to call

 

Step-by-step instructions make it easy to use CU*TALK.

1. Using your touch-tone phone, call 1-800-860-5704.

2. The computer voice will answer and ask for your credit union’s access code. You respond by entering 073, then the # key.

3. The computer voice will then ask you to enter your member number. (For example, if your account number is 1234-006, your member number would be 1234006.) Just enter your member number, then press the # key.

4. You will be prompted to punch in your Personal Identification Number (PIN). Enter your PIN and press the # key . First time users put in the last four digits of your Social Security number and you will be immediately prompted to put in a new PIN.

5. From this point on, the CU*TALK procedure will vary depending on the transactions you wish to complete. CU*TALK will guide you through each step.

6. When you have finished your last transaction, simply hang up the phone.